OEM Products are made by the Original Equipment Manufacturer. In other words, an HP brand toner is OEM for an HP printer, Epson Toner is OEM for epson printers, etc. Compatible Cartridges are either refurbished or brand new cartridges made by a company other than the OEM.
Why are your prices so much lower than Staples and Office Depot?
We have much lower overhead, and we specialize in business machine supplies. We know that we cannot sell the depth of products that the big box stores have. Therefore, we have to do what we can do much better.
I saw a cheaper price on the internet. Why should I get buy yours?
We will always try to match competitors' price. However, many companies will sell inferior “drill and fill” toners that will not hold up, or they will sell toners without chips so they cannot communicate with the computer. Often a bargain is not bargain. If you have ever had a compatible toner fail, you will understand what we mean. All our products have a 100% quality guarantee .
I have had bad toners in the past, why should I try yours?
We admit that in the past 20 years, there have been many companies that sold vastly inferior products. However, if you get a bad meal at a restaurant, you don't stop eating out, you just find a better restaurant . Centennial Business Products is the better restaurant. Our products are manufactured to the highest standards. Having over 80% new parts, they are backed by an unconditional guarantee of satisfaction. Use these products with complete confidence.
Which type is better?
OEM and Compatible cartridge each have advantages and disadvantages. If we carry the compatible, you be sure that is of the highest quality. Some compatible toners have an unacceptable defective rate. We carry only the highest quality laser toners, both OEM and Compatible have a 100% guarantee of satisfaction. We have the lowest defective rates in the industry. Our cartridges are so good that if you ever get a defective cartridge, we will replace it with 2 replacements! (restrictions apply).
What is the difference between OEM, Generic, and refurbished?
OEM Products are made by the the Original Equipment Manufacturer. In other words, an HP brand toner is OEM for an HP printer, Epson Toner is OEM for epson printers. Generic Cartridges are brand new cartridges made by a company other than the OEM. Soometimes, because of patent laws, no company can make a cartridge except the OEM. These cartridges can be refurbished. It is basically a used and/or rebuilt cartridge.
What is the difference between Laser and Ink Jet Technology?
For black business printing, laser is better. Period. In General, Ink Jet technology was designed for home use only. In our opinion, unless you need color printing, ink jet is a flawed technology that does not offer the reliability of even a basic business laser printers. Head cleaning, clogged cartridges, inconsistent image quality are all common problems with ink jet printers. The cost per page on ink jet printers is generally 10 to 50 times the cost of a laser printer.
What is the quality difference between OEM, Generic and Refurbished ink jet cartridges?
OEM quality is very good, but they are very expensive. If quality is the top priority, for example printing up photos for an external flier or scrapbook, we recommend using OEM products.
Generic Cartridge Quality generally very good. We carry high quality cartridges with a 100% guarantee of satisfaction. If these are available (usually Epson, brother, and canon) we recommend these for all normal daily use.
Refurbished cartridge quality varies greatly based on the remanufacturing process, and the life cycle of the product. The older the cartridge design, the better the refurbished cartridge. For example, HP has produced the #45 ink jet cartridge for years, this time allowed the remanufacturers time to perfect the process and put out a quality product. HP has been producing the #95 cartridge for only a year or two, and the reliability on the refurbished quality is only now approaching our high standards.